Returns & Exchanges

At Ethique, we want you to love your plastic-free bars as much as we do, which is why we offer a 100% satisfaction guarantee on all our sustainable beauty products. If a product isn't the right fit for your skin or hair, we are happy to facilitate a return or exchange within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Contact our customer miracle workers via our online portal or email with your order number and the reason for your return.

• 2.
  Prepare the Package

  Carefully place the item back in its original compostable packaging or a small recyclable box to ensure it stays protected during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal carrier location.

• 4.
  Receive Refund or Credit

  Once our team receives and inspects your return, we will process your full refund or store credit within 5-7 business days.