Frequently Asked Questions
Everything you need to know about our sustainable beauty essentials.
How do I store my solid beauty bars to make them last?
To ensure your bars last as long as possible, keep them dry between uses. We recommend using a draining soap dish or one of our compostable bamboo storage containers away from direct water streams.
Is your packaging truly plastic-free?
Yes, 100%. All our packaging is plastic-free, home-compostable, and printed with vegetable-based inks. Even our shipping tape is made from paper and water-based adhesive.
What is your return policy for opened products?
We offer a 100% Satisfaction Guarantee. If you are not happy with your purchase, even if it has been opened, you can return it within 30 days for a full refund or exchange.
Do you ship internationally?
We currently ship to over 40 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products safe for sensitive skin?
Our products are pH-balanced and formulated with gentle, plant-based ingredients. However, we recommend checking the full ingredient list on each product page or trying our 'Unscented' range if you have high sensitivity.
Are your ingredients ethically sourced?
Absolutely. We are a certified B Corp and prioritize fair-trade ingredients. We are strictly cruelty-free, vegan, and palm-oil free to protect both animals and their habitats.